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Privacy Policy

Last updated: March 28, 2026

This Privacy Policy explains how Compute Intelligence Graph ("CIG", "we", "us") collects, uses, discloses, and safeguards personal data when you use our websites, documentation, APIs, and related services (the "Services").

1. Scope

This policy applies to personal data processed through CIG-operated Services. It does not directly cover third-party services integrated by users or linked from CIG.

2. Data We Collect

Depending on your usage, we may process the following categories of data:

a) Account and Profile Data

  • Name, email address, organization, role.
  • Authentication identifiers and account metadata.

b) Service Usage Data

  • Feature usage events.
  • API request metadata (timestamps, endpoint, response codes, request size).
  • Device/browser details and approximate geolocation inferred from IP.

c) Technical and Security Data

  • Log files, telemetry, diagnostics, and crash reports.
  • Security events, access logs, abuse detection signals.
  • Session identifiers and anti-fraud indicators.

d) Content and Inputs

  • Content, prompts, files, and graph data you submit to the Services.
  • Generated outputs and related operational metadata.

e) Communications Data

  • Support tickets, feedback, issue reports, and policy inquiries.

3. How We Use Data

We use personal data to:

  1. Provide and operate the Services.
  2. Authenticate users and secure accounts.
  3. Maintain reliability, performance, and safety.
  4. Detect, investigate, and prevent abuse or unlawful activity.
  5. Respond to support requests and communicate service updates.
  6. Comply with legal obligations.
  7. Improve product functionality and user experience.

We do not sell personal data.

Depending on jurisdiction, we rely on one or more legal bases:

  • Contract performance (providing requested Services).
  • Legitimate interests (security, reliability, anti-abuse, operations).
  • Consent (where required, e.g., optional communications/cookies).
  • Legal obligation (compliance, lawful requests, recordkeeping).

5. Cookies and Similar Technologies

We may use cookies/local storage for:

  • Authentication/session continuity.
  • Preferences and UX state.
  • Security controls.
  • Analytics (where configured).

You can manage cookies in browser settings, though disabling some may affect functionality.

6. Sharing and Disclosure

We may share data with:

  • Infrastructure, hosting, analytics, and support vendors under contractual safeguards.
  • Affiliates and project operators involved in delivering the Services.
  • Legal authorities when required by law or valid legal process.
  • Security researchers/reporters during coordinated response where necessary.

We may disclose aggregated or de-identified information that does not reasonably identify individuals.

7. International Transfers

Data may be processed in countries different from your own. When required, we use appropriate safeguards (such as contractual protections) for cross-border transfers.

8. Data Retention

We retain data for as long as needed to:

  • Provide Services you request.
  • Maintain security and audit integrity.
  • Comply with legal, regulatory, tax, or accounting obligations.
  • Resolve disputes and enforce agreements.

Retention periods vary by data type and risk profile.

9. Security Measures

We use administrative, technical, and organizational safeguards designed to protect personal data. No system is perfectly secure; users should also protect credentials and use secure operational practices.

10. Your Privacy Rights

Subject to local law, you may have rights to:

  • Access personal data.
  • Correct inaccurate data.
  • Delete data.
  • Restrict or object to processing.
  • Data portability.
  • Withdraw consent where processing relies on consent.
  • Lodge a complaint with a regulator.

To exercise rights, contact privacy@cig.lat.

11. Children’s Privacy

The Services are not directed to children under the age where parental consent is required by law. If we learn we have collected such data without valid authorization, we will take appropriate action.

12. Open-Source and Trademark Clarification

  • CIG technology is open source under applicable licenses.
  • Platform brand assets and trademarks are associated with LSTS.
  • Open-source access does not itself grant trademark rights.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Material updates will be posted with a revised "Last updated" date.

14. Contact

Privacy requests: privacy@cig.lat
Security reports: security@cig.lat
Legal inquiries: legal@cig.lat